Why I HATE Windows: by Bill Gates
It reads like a fake. Seriously, when I read this supposed email from Bill Gates to his team about the usability problems he encountered trying to download Windows Moviemaker for his computer, it felt like a fake. But it’s NOT. It was just one of hundreds of emails that were released into the public domain as part of the anti-trust suit that Microsoft was involved in.
He encounters so many problems trying to download Moviemaker that he gives up:
So I give up on Moviemaker and decide to download the Digital Plus Package.
I get told I need to go enter a bunch of information about myself.
I enter it all in and because it decides I have mistyped something I have to try again. Of course it has cleared out most of what I typed.
I try (typing) the right stuff in 5 times and it just keeps clearing things out for me to type them in again.
So after more than an hour of craziness and making my programs list garbage and being scared and seeing that Microsoft.com is a terrible website I haven’t run Moviemaker and I haven’t got the plus package.
The lack of attention to usability represented by these experiences blows my mind.
To all the people who keep defending Microsoft, this is EXACTLY why I switched to a Mac. I had so much trouble just trying to edit a simple video on my PC that I bought a whole new computer, learned an entirely new operating system and it was still easier than trying to get Moviemaker to work.